profitability, processes, performance Finch, Byron J. creator text New York, NY McGraw-Hill/Irwin c2006 2nd ed. monographic xxxviii, 650 pages : Illustrations ; Introduction to operations management -- Profitability -- Value, strategy, & capabilities -- Processes -- Cost -- Quality -- Quality tools -- Timeliness -- Resource planning -- Supply chain management -- Inventory -- Lean systems -- Capacity -- Constraing management -- Facilities -- Workforce. Includes index. Production management TS 155 FIN 0072977671 9780072977677 007111582X 9780071115827 9780071117494 0071117490 9780072977684 007297768X