@book{3882,
	author = {Blanchard, P. Nick. and Thacker, James W.},
	title = {Effective training :},
	publisher = {Pearson Prentice Hall,},
	year = {c2004.},
	address = {Upper Saddle River, N.J. :},
	edition = {2nd ed.},
	note = {Includes index.}
}