Margerison, Charles J. <br/><br/>
The art of effective communication / 

 - New Delhi :  Excel Books,  1996. 
 - xi, 206 pages :  Illustrations ; 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>8174460349 9788174460349 
<br/><br/><label>LC Class. No.: </label>P 90  / MAR