00798cam a22002298a 4500 0273685627 9780273685623 HF 5415.5 UND Understanding and managing customers/ New York : Financial Times Prentice Hall, c2005. xxi 340 p: Illustration; Includes index. This comprehensive textbook provides an easy introduction to the subject of customers and ensures that the needs of business students will be met in an up-to-date and innovative manner. Customer services. Service �a la client�ele. Customer services. Doole, Isobel. Lancaster, Peter, Lowe, Robin, download ebook BK 0 0 0 GIMPA GIMPA REF 2008-01-15 Donation 0 HF 5415.5 UND GIMPA52900 2024-10-24 2024-10-24 BK 4067 4067