@book{471,
	author = {Breyfogle, Forrest W.,},
	title = {Implementing six sigma :},
	publisher = {Wiley,},
	year = {2003.},
	address = {Hoboken, NJ :},
	edition = {2nd ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/bios/wiley044/2002033192.html}
}