@book{482,
	author = {Barker, Alan,},
	title = {How to be better at managing people},
	publisher = {Kogan Page,},
	year = {c2000.},
	address = {London :},
	note = {Includes index.},
	url = {http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=62427}
}