00820cam a22002294a 4500 0 0 0 GIMPA kcl GEN 2008-04-24 Purchase 0 HD 58.9 POI 58458 2021-07-01 2021-07-01 BK 511 511 078794999X (acidfree) HD 58.9 POI Poister, Theodore H. Measuring performance in public and nonprofit organizations / 1st ed. San Francisco : Jossey-Bass, c2003. xxi, 289 pages : Illustrations, maps ; Includes index. Organizational effectiveness - measurement. Nonprofit organizations. Public administration. Performance - measurement. http://www.loc.gov/catdir/bios/wiley042/2003005632.html http://www.loc.gov/catdir/description/wiley034/2003005632.html http://www.loc.gov/catdir/toc/fy037/2003005632.html BK