Poister, Theodore H. creator text San Francisco Jossey-Bass c2003 1st ed. monographic xxi, 289 pages : Illustrations, maps ; Includes index. Organizational effectiveness - measurement Nonprofit organizations Public administration Performance - measurement HD 58.9 POI 078794999X (acidfree) http://www.loc.gov/catdir/bios/wiley042/2003005632.html http://www.loc.gov/catdir/description/wiley034/2003005632.html http://www.loc.gov/catdir/toc/fy037/2003005632.html http://www.loc.gov/catdir/bios/wiley042/2003005632.html http://www.loc.gov/catdir/description/wiley034/2003005632.html http://www.loc.gov/catdir/toc/fy037/2003005632.html