Barlow, Janelle, <br/><br/>
Branded customer service :  the new competitive edge / 

 - 1st ed. 
 - New Delhi :  Tata McGraw-Hill Publishing Company Limited,  c2004. 
 - xii, 259 pages. :  Illustrations ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1576752984 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Business names.<br/>Brand name products.
<br/><br/><label>LC Class. No.: </label>HF 5415.5  / BAR