Frost, Chris. Allen, David. Porter, James. Bloodworth, Philip. text Oxford Butterworth-Heinemann c2001 monographic ix, 306 pages ; Illustrations ; Includes index. Risk management Operational risk HD 61 OPE 0750643951 http://www.loc.gov/catdir/description/els031/00034295.html http://lcweb.loc.gov/catdir/toc/00034295.html http://www.loc.gov/catdir/description/els031/00034295.html http://lcweb.loc.gov/catdir/toc/00034295.html