Evans, James R. <br/><br/>
Total quality :   management, organization, and strategy /  

 - 2nd ed. 
 - Australia :  South-Western/Thompson Learning,  ©2002. 
 - vii, 376 pages :  Illustrations ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>8131500543 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Quality control.<br/>Management.
<br/><br/><label>LC Class. No.: </label>HD 62.15  / EVA