TY - BOOK AU - Nargundkar,Rajendra TI - Services marketing: text & cases SN - 0070616310 AV - HF 5415.122 NAR PY - 2006/// CY - New Delhi PB - Tata McGraw-Hill KW - Service industries - India KW - Service industries - India - marketing - case studies KW - Service industries - marketing KW - Marketing N1 - Includes index ER -