@book{683,
	author = {Bowen, Donald D.},
	title = {Experiences in management and organizational behavior /},
	publisher = {J. Wiley,},
	year = {c1997.},
	address = {New York :},
	edition = {4th ed.},
	url = {http://www.loc.gov/catdir/description/wiley037/96029422.html}
}