@book{685,
	author = {Kettner, Peter M., and Moroney, Robert M.},
	title = {Designing and managing programs :},
	publisher = {SAGE Publications,},
	year = {c2013.},
	series = {Sage sourcebooks for the human services series},
	address = {Thousand Oaks, Calif. :},
	edition = {4th ed.},
	note = {Includes index.}
}