TY  - BOOK
AU  - Evans,James R.
AU  - Total quality management | Quality assurance
TI  - Managing for quality and  performance excellence
SN  - 9781305662544 (alk. paper)
AV  - TS 156 EVA
PY  - 2017///
CY  - Australia
PB  - Cengage Learning, 
KW  - Quality control
ER  -