Bergeron, Bryan P. Essentials of knowledge management / - Hoboken, N.J. : J. Wiley, c2003. - xv, 208 pages : Illustrations ; - Essentials series, . Includes index. ISBN: 0471281131 (pbk. : alk. paper) Subjects--Topical Terms: Knowledge management. LC Class. No.: HD 30.2 / BER