Lewis, David creator text London Routledge c2014 3rd ed. monographic xvi, 315 pages : Illustrations ; Introduction -- Framing ngo management -- The ngo management debate -- Concepts, histories and contexts -- NGOs and the development context -- NGO roles in development -- Organization theory, ambiguity and ngo management -- Culture and organization -- Service delivery, advocacy, innovation and evaluation -- NGOs and the management of relationships -- NGOs and the dynamics of internal management -- Conclusion: NGO management and the future. Includes index. Non-governmental organizations JZ 4841 LEW 9780415816496 (hardback) 9780415816502 (pbk.)