Coombs, W. Timothy, <br/><br/>
Ongoing crisis communication :  planning, managing, and responding / 

 - 5th ed. 
 - Los Angeles :  SAGE Publications, Inc.,   c2019. 
 - xvii, 235 pages :  Illustrations ; 
<br/><br/> Revised edition of the author's Ongoing crisis communication, [2015] 
<br/><br/>A need for more crisis management knowledge -- Risk as the foundation for crisis management and crisis communication -- The crisis mitigation process : building crisis resistant organizations -- Crisis preparing: Part I -- Crisis preparing: Part II -- Recognizing crises -- Crisis responding -- Postcrisis concerns -- Epilogue -- Appendix: possible case studies -- References -- Index -- About the author. 
<br/><br/><label>ISBN: </label>9781544331959 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Communication in management.
<br/><br/><label>LC Class. No.: </label>HD 49  / COO