planning, managing, and responding Coombs, W. Timothy creator text Los Angeles SAGE Publications, Inc. c2019 5th ed. monographic xvii, 235 pages : Illustrations ; A need for more crisis management knowledge -- Risk as the foundation for crisis management and crisis communication -- The crisis mitigation process : building crisis resistant organizations -- Crisis preparing: Part I -- Crisis preparing: Part II -- Recognizing crises -- Crisis responding -- Postcrisis concerns -- Epilogue -- Appendix: possible case studies -- References -- Index -- About the author. Revised edition of the author's Ongoing crisis communication, [2015] Crisis management Communication in management HD 49 COO 9781544331959 (pbk. : alk. paper)