TY  - BOOK
AU  - Shockley-Zalabak,Pamela
TI  - Fundamentals of organizational communication: knowledge, sensitivity, skills, values 
SN  - 0205453503
AV  - HD 30.3 SHO
PY  - 2006///
CY  - Boston
PB  - Pearson/Allyn & Bacon
KW  - Communication in organizations
N1  - Includes index
ER  -