@book{934,
	author = {Guffey, Mary Ellen. and Rhodes, Kathleen},
	title = {Business communication :},
	publisher = {Nelson Education Ltd.,},
	year = {c2010.},
	address = {Toronto, Ontario  :},
	edition = {3rd brief Canadian ed.},
	note = {Includes appendix and index.},
	url = {http://www.loc.gov/catdir/enhancements/fy1514/96163960-b.html}
}