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21.
Data collection in developing countries / by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford : New York : Clarendon Press ; Oxford University Press, c1981
Availability: Items available for loan: GIMPA Main (1)Call number: HA 31.2 CAS.

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22.
Management of non-governmental organisations : towards a developed civil society / by
Material type: Text Text
Publication details: New Delhi : Macmillan, c2006
Availability: Items available for loan: GIMPA Main (1)Call number: HV 393 .OVA.

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23.
Understanding human behavior for effective police work / by
Edition: 3rd ed.
Material type: Text Text
Publication details: [New York] : Basic Books, c1990
Online access:
Availability: Items available for loan: GIMPA Main (1)Call number: HV 6080 RUS.

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24.
Policy analysis and research technology : political and ethical considerations / by
Material type: Text Text
Publication details: Chicago, Ill. : Lyceum Books Inc., c1993
Availability: Items available for loan: GIMPA Main (1)Call number: HV 40 MEE.

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25.
Cultural diversity : a primer for the human services / by
Edition: 2nd ed.
Material type: Text Text
Publication details: Belmont, CA : Brooks/Cole--Thomson Learning, c2004
Online access:
Availability: Items available for loan: GIMPA Main (1)Call number: HV 3176 DIL.

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26.
The changing role of government : the reform of public services in developing countries / by
Material type: Text Text
Publication details: Houndmills, Basingstoke, Hampshire ; Palgrave Macmillan, c2004
Online access:
Availability: Items available for loan: GIMPA Main (1)Call number: JF 60 BAT.

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27.
The financial system and the economy : principles of money and banking / by
Edition: 2nd ed.
Material type: Text Text
Publication details: Cincinnati, OH : South-Western Pub., c2000
Availability: Items available for loan: GIMPA Main (1)Call number: HG 173 BUR.

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28.
Professional hospitality : an introduction / by
Material type: Text Text
Publication details: Ranjit Nagar, New Delhi : Global Books & Subscription Services, c1996
Availability: Items available for loan: GIMPA Main (1)Call number: TX 911.3 VAN.

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29.
Customer service : skills for success / by
Edition: 6th ed.
Material type: Text Text
Publication details: New York : c2015
Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.5 LUC.

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30.
Customer service : skills for success / by
Edition: 6th ed.
Material type: Text Text
Publication details: New York : McGraw- Hill education , c2015
Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.5 LUC.

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31.
Keeping customers / by Series: The Harvard Business Review Book Series
Material type: Text Text
Publication details: Boston, MA : Harvard Business School Press, c1993
Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.5 KEE.

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32.
Health service marketing management in Africa / by
Edition: 1st ed.
Material type: Text Text
Publication details: New York : Routledge/Productivity Press, c2020
Availability: Items available for loan: GIMPA Main (2)Call number: RA 410.55 HEA, ...

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33.
Customer focus : a strategy for success / by Series:
Material type: Text Text
Publication details: New Delhi: VIVA Books Private Limited, c2004
Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.5 LAN.

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34.
Branded customer service : the new competitive edge / by
Edition: 1st ed.
Material type: Text Text
Publication details: New Delhi : Tata McGraw-Hill Publishing Company Limited, c2004
Online access:
Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.5 BAR.

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35.
Services marketing : people, technology, strategy / by
Edition: 8th ed.
Material type: Text Text
Publication details: New Jersey : World Scientific Publishing Co. Inc., c2016
Availability: Items available for loan: GIMPA Main (8)Call number: HF 5415.13 WIR, ...

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36.
The financial system and the economy : principles of money and banking / by
Edition: 5th ed.
Material type: Text Text
Publication details: New York, NY : Routledge, c2015
Availability: Items available for loan: GIMPA Main (4)Call number: HG 173 BUR, ...

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37.
Bank management & financial services by
Edition: 9th ed.
Material type: Text Text
Publication details: New York (N.Y.) : McGraw-Hill, c 2013
Availability: Items available for loan: GIMPA Main (4)Call number: HG 181 ROS, ...

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38.
Services marketing : integrating customer focus across the firm / by
Edition: 7th ed.
Material type: Text Text
Publication details: New York : McGraw-Hill Education, c 2018
Availability: Items available for loan: GIMPA Main (4)Call number: HD 9980.5 ZEI, ...

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39.
Supply chain management : strategy, planning, and operation / by
Edition: 6th ed.
Material type: Text Text
Publication details: Boston : Pearson, c2016
Availability: Items available for loan: GIMPA Main (4)Call number: HF 5415.13 CHO, ...

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40.
The virtual banking revolution : the customer, the bank and the future / by
Material type: Text Text
Publication details: London : International Thomson Business Press, c1999
Availability: Items available for loan: GIMPA Main (1)Call number: HG 2986 ESS.

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