Search for 'su:"Service industries"'

Services marketing /

By Lovelock, Christopher H.. Englewood Cliffs, N.J. : Prentice Hall, 1991 . xvi, 526 pages : , Includes index. 0138070660

Place hold on Services marketing /

Services marketing : people, technology, strategy /

By Lovelock, Christopher H.. Upper Saddle River, N.J. : Pearson/Prentice Hall, 2007 . xx, 648 pages : , Includes index. 0131875523 (alk. paper) | 9780131875524 (alk. paper)

Place hold on Services marketing :

Services marketing : integrating customer focus across the firm /

By Zeithaml, Valarie A.. Boston : McGraw-Hill/Irwin, 2006 . xxvii, 708 pages : , Includes index. 0072961945 (alk. paper)

Place hold on Services marketing :

Service operations management : improving service delivery /

By Johnston, Robert.. Harlow, England ; | New York : FT/Prentice Hall, 2005 . xix, 496 pages : , Includes index. 0273683675

Place hold on Service operations management :

Cases in manufacturing and service systems management /

By Mabert, Vincent A.. Englewood Cliffs, N.J. : Prentice Hall, 1991 . x, 294 pages : , Includes index. 0131162780

Place hold on Cases in manufacturing and service systems management /

Professional services : text and cases /

By DeLong, Thomas.. Boston, Mass. : McGraw-Hill/Irwin, 2003 . xxxii, 538 pages : , Includes index. 0072559209 (alk. paper)

Place hold on Professional services :

Services marketing : text & cases /

By Nargundkar, Rajendra.. New Delhi : Tata McGraw-Hill, 2006 . xx, 451 pages : , Includes index. 0070616310 | 9780070616318

Place hold on Services marketing :

Services marketing : the Indian perspective : text and readings /

By Shanker, Ravi,. New Delhi : Excel Books, 2002 . xvi, 656 pages : , Includes index. 8174462678 | 9788174462671 | 8174462708 | 9788174462701

Place hold on Services marketing :

Service management : operations, strategy, and information technology /

By Fitzsimmons, James A.. Boston : McGraw-Hill Companies, Inc., 1998 . xxvi, 613 pages : , Updated ed. of: Service management for competitive advantage. 1994. 0070217602 (alk. paper)

Place hold on Service management :

Services marketing : people, technology, strategy /

By Wirtz, Jochen.. New Jersey : World Scientific Publishing Co. Inc., 2016 . xvii, 783 pages : , Includes index. 9781944659004 (hardcover) | 9781944659011 (pbk.)

Place hold on Services marketing :

Service Management : Operations, Strategy, Information Technology

By Bordoloi, Sanjeev. New York : McGraw-Hill Education, 2019 . xx, 520 pages : , Includes index. 9781260092424 | 1260092429

Place hold on Service Management :

Services marketing : integrating customer focus across the firm /

By Zeithaml, Valarie A.. New York : McGraw-Hill Education, 2018 . xxviii, 514 pages : , Includes index. 9781260083521 | 1260083527

Place hold on Services marketing :

Operations research /

By Panneerselvam, R.. New Delhi : Prentice-Hall of India Private Limited, 2006 . xii, 608 pages : , Includes index. 8120329287 | 9788120329287

Place hold on Operations research /

Managing services : using technology to create value /

By Davis, Mark M.. Boston : McGraw-Hill/Irwin, 2003 . xvii, 443 pages : , Includes bibliographical references and index. 0072464267 (alk. paper) | 0071194770 (international ed. : alk. paper)

Place hold on Managing services :

Service management: operations, strategy, and information technology /

By Fitzsimmons, James A.. Boston : McGraw-Hill, 1998 . XXVI-613 p. : , Includes index 0070217602 | 9780070217607

Place hold on Service management:

Services marketing : integrating customer focus across the firm /

By Zeithaml, Valarie A.. Toronto : McGraw-Hill Ryerson, 2007 . xxvi, 630 pages: , Includes index. 9780070964525 | 0070964521

Place hold on Services marketing :