Search for 'su:"Customer services."'

Insurance products & services /

New Delhi : Taxmann Publications Pvt. Ltd., 2004 . (various pagings) : , Includes bibliographical references and index.

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Truth, lies, and advertising : the art of account planning /

By Steel, Jon.. New York : John Wiley & Sons, Inc., 1998 . xix, 298 pages : , Includes index. 0471189626 (cloth : alk. paper)

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Supply chain management : strategy, planning, and operation /

By Chopra, Sunil.. Upper Saddle River, N.J. : Pearson/Prentice Hall, 2007 . xv, 536 pages : , Includes index. 0131730428

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Proactive customer service : transforming your customer service department into a profit center /

By Brennan, Charles D.. New York : AMACOM, 1997 . ix, 212 pages : , Includes index. 0814403727

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No-nonsense marketing : 101 practical ways to win and keep customers /

By Prushan, Victor H.. New York : John Wiley & Sons, Inc., 1997 . xviii, 282 pages : , Includes and index. 0471157074 (paper : alk. paper)

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Customer service : skills for success /

By Lucas, Robert W.. Boston : McGraw-Hill, 2009 . xx, 294 pages : , Includes index. 9780073545448 (alk. paper) | 0073545449 (alk. paper)

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Services marketing : people, technology, strategy /

By Lovelock, Christopher H.. Upper Saddle River, N.J. : Pearson/Prentice Hall, 2007 . xx, 648 pages : , Includes index. 0131875523 (alk. paper) | 9780131875524 (alk. paper)

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Service quality : research perspectives /

By Schneider, Benjamin.. Thousand Oaks, Calif. : Sage Publications, 2004 . xiii, 185 pages : , Includes index. 076192146X (Cloth) | 0761921478 (Pbk.)

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Successful service operations management /

By Metters, Richard.. Mason, OH : South-Western, 2003 . xix, 374 pages : , Includes index. 0324135564

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Services marketing : integrating customer focus across the firm /

By Zeithaml, Valarie A.. Boston : McGraw-Hill/Irwin, 2006 . xxvii, 708 pages : , Includes index. 0072961945 (alk. paper)

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Professional hospitality : an introduction /

By Van der Wagen, Lynn. Ranjit Nagar, New Delhi : Global Books & Subscription Services, 1996 . 234 pages : , Includes index. 8175120274

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Customer service : skills for success /

By Lucas, Robert W.. New York : 2015 . xxv, 436 pages : , Includes index. 9780073545462 (alk. paper) | 0073545465 (alk. paper)

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Customer service : skills for success /

By Lucas, Robert W.. New York : McGraw- Hill education , 2015 . xxv, 436 pages : 9781259252945 (alk. paper)

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Keeping customers /

Boston, MA : Harvard Business School Press, 1993 . xx, 384 pages : , Articles originally published in the Harvard business review, 1968-1992. Includes index. | Companion volume to: Seeking customers. 0875843336 (acidfree paper) :

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Customer focus : a strategy for success /

By Langevin, Roger G.. New Delhi: VIVA Books Private Limited, 2004 . x, 99 pages : , Includes appendix. 1560524855 | 817649657X

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Branded customer service : the new competitive edge /

By Barlow, Janelle,. New Delhi : Tata McGraw-Hill Publishing Company Limited, 2004 . xii, 259 pages. : , Includes index. 1576752984

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Services marketing : people, technology, strategy /

By Wirtz, Jochen.. New Jersey : World Scientific Publishing Co. Inc., 2016 . xvii, 783 pages : , Includes index. 9781944659004 (hardcover) | 9781944659011 (pbk.)

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Services marketing : integrating customer focus across the firm /

By Zeithaml, Valarie A.. New York : McGraw-Hill Education, 2018 . xxviii, 514 pages : , Includes index. 9781260083521 | 1260083527

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Supply chain management : strategy, planning, and operation /

By Chopra, Sunil,. Boston : Pearson, 2016 . 528 pages ; , "Global edition"--cover. Includes index. - 9781292093567 | 1292093560 | 9781292093574 | 1292093579

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Banking services and the consumer : a report /

London : Methuen & Co. Ltd., 1983 . x, 246 pages : , Includes bibliographical references. 0416357601 | 0416357709 (pbk.) :

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