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Introduction to statistical quality control /

By Montgomery, Douglas C.. New York : 2001 . xix, 796 pages : , Includes index. 0471316482 (cloth : alk. paper)

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Improving quality through planned experimentation /

By Moen, Ronald D.. New York : McGraw-Hill, 1991 . xvii, 414 pages : , Includes bibliographical references and index. 0070426732 :

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Process control : modeling, design, and simulation /

By Bequette, B. Wayne.. Upper Saddle River, N.J. : Prentice Hall PTR, 2003 . xxix, 769 p. : , Includes index 0133536408 (paper : alk. paper)

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Managing business process flows : principles of operations management /

Upper Saddle River, NJ : Pearson/Prentice Hall, 2006 . xiv, 340 pages : , Includes bibliographical references and index. 0130675466 | 9780130675460 | 9780137128396 | 0137128398 | 0131854925 | 9780131854925 | 9780131676862 | 0131676865 | 0137128401 | 9780137128402

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Operations and process management : principles and practice for strategic impact /

Harlow, England : Prentice Hall/Financial Times, 2006 . xxiii, 531 pages : , Includes index. 0273684264 hardback | 9780273684268 hardback

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