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1.
Services marketing : integrating customer focus across the firm / by
Edition: 4th ed.
Material type: Text Text
Publication details: Boston : McGraw-Hill/Irwin, c2006
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Availability: Items available for loan: GIMPA Main (1)Call number: HD 9980.5 ZEI.

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2.
Services marketing : integrating customer focus across the firm / by
Edition: 7th ed.
Material type: Text Text
Publication details: New York : McGraw-Hill Education, c 2018
Availability: Items available for loan: GIMPA Main (4)Call number: HD 9980.5 ZEI, ...

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