Exploring information systems research approaches : readings and reflections /

Includes index.

Group polarization and computer-mediated communication : effects of communication cues, social presence, and anonymity / C.-L. Sia, B.C.Y. Tan & K.-K. Wei -- Group support systems in Hong Kong : an action research project / R. Davison & D. Vogel -- Understanding computer-mediated discussions : positivist and interpretive analyses of group support system use / E.M. Trauth & L.M. Jessup -- Participation in groupware-mediated communities of practice : a socio-political analysis of knowledge working / N. Hayes & G. Walsham -- Paradox lost? Firm-level evidence on the returns to information systems spending / E. Brynjolfsson & L. Hitt -- Information technology and the nature of managerial work : from the productivity paradox to the Icarus paradox? / A. Pinsonneault & S. Rivard -- IT value : the great divide between qualitative and quantitative and individual and organizational measures / Y.E. Chan -- The impact of information technology investment on enterprise performance : a case study / M.K. Cline & C.S. Guynes -- Competing though EDI at Brun Passot : achievements in France and ambitions for the single European market / T. Jelassi & O. Figon -- Business value of information technology : a study of electronic data interchange / T. Mukhopadhyay, S. Kekre & S. Kalathur -- The performance impacts of quick response and strategic alignment in specialty retailing / J.W. Palmer & M.L. Markus -- Coordination and virtualization : the role of electronic networks and personal relationships / R. Kraut [and others] -- Do electronic marketplaces lower the price of goods? / H.G. Lee -- Next-generation trading in futures markets : a comparison of open outcry and order matching systems / B.W. Weber -- Trust, technology and transaction costs : can theories transcend culture in a globalized world? / K. Kumar, H.G. van Dissel & P. Bielli -- Reengineering the Dutch flower auctions : a framework for analyzing exchange organizations / A. Kambil & E. van Heck -- Cross-cultural software production and use : a structurational analysis / G. Walsham -- Key issues in information systems management : an international perspective / R.T. Watson [and others] -- The global digital divide : a sociological assessment of trends and causes / G.S. Drori & Y.S. Jang -- Information technology and transitions in the public service : a comparison of Scandinavia and the United States / K.V. Andersen & K.L. Kraemer.