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	1.	Services marketing / by Lovelock, Christopher H Series: The Prentice-Hall series in marketing Edition: 2nd ed. Material type: Text Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1991 Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.122 LOV. Place hold Add to cart (remove)
	2.	Services marketing : people, technology, strategy / by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Material type: Text Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007 Online access: Click here to access online Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.13 LOV. Place hold Add to cart (remove)
	3.	Services marketing : integrating customer focus across the firm / by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text Publication details: Boston : McGraw-Hill/Irwin, c2006 Online access: Click here to access online Click here to access online Click here to access online Availability: Items available for loan: GIMPA Main (1)Call number: HD 9980.5 ZEI. Place hold Add to cart (remove)
	4.	Services marketing : text & cases / by Nargundkar, Rajendra Edition: 2nd ed. Material type: Text Publication details: New Delhi : Tata McGraw-Hill, c2006 Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.122 NAR. Place hold Add to cart (remove)
	5.	Services marketing : the Indian perspective : text and readings / by Shanker, Ravi Material type: Text Publication details: New Delhi : Excel Books, �2002 Availability: Items available for loan: GIMPA Main (1)Call number: HF 5415.122 SHA. Place hold Add to cart (remove)
	6.	Services marketing : people, technology, strategy / by Wirtz, Jochen Lovelock, Christopher H Edition: 8th ed. Material type: Text Publication details: New Jersey : World Scientific Publishing Co. Inc., c2016 Availability: Items available for loan: GIMPA Main (8)Call number: HF 5415.13 WIR, ... Place hold Add to cart (remove)
	7.	Services marketing : integrating customer focus across the firm / by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 7th ed. Material type: Text Publication details: New York : McGraw-Hill Education, c 2018 Availability: Items available for loan: GIMPA Main (4)Call number: HD 9980.5 ZEI, ... Place hold Add to cart (remove)

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