000			02424cam a2200229 a 4500
999			_c1121 _d1121
020			_a9780787976361 (cloth)
020			_a0787976369 (cloth)
050	0	0	_aHD 30.23 _bSNO
100	1		_aSnow, Roberta
245	1	0	_aMaking critical decisions : _ba practical guide for nonprofit organizations /
260			_aSan Francisco : _bJossey-Bass, _cc2008.
300			_axvi, 237 pages ; _bIllustrations ;
500			_a"Features an easy-to-use matrix for effective decision making." Includes index.
505	0		_aThe art and science of decision making: putting theory into practice -- What works -- What doesn't work -- Reacting versus responding -- Responding versus reacting -- Borrowing from business: due diligence in decision making -- What investors do -- Defining due diligence -- Staging implementation to reduce risk -- A consistent approach to critical decisions -- Managing critical decisions: the who, what, and how -- Who decides? -- What choices? -- How do you put it all together -- Enter the matrix: introducing an effective tool -- The matrix: framing the decision -- The rows: weighting the due diligence criteria -- The columns: scoring the due diligence criteria -- Using the matrix for binary decisions -- Using the matrix for choices among similar options -- Using the matrix for choices among dissimilar options -- Making critical decisions -- Stage one: feasibility -- The seductive nature of new ideas -- Common feasibility decisions -- The feasibility matrix -- Stage two: pilot -- Piloting the feasible decision -- Designing the pilot project -- The pilot matrix -- Stage three: implementation -- From pilot to implementation -- A good implementation plan -- The implementation matrix -- Stage four: cutback -- Dimensions of cutting back -- The cutback matrix -- Putting the matrix to work -- Boards of directors -- Executive directors -- Managers -- Funders -- Consultants -- The decision-making guide -- Assessing the decision -- Working through the matrix -- Appendix: staff renewal decisions -- Notes -- Further reading -- Index.
650		0	_aDecision making.
650		0	_aNonprofit organizations - management.
700	1		_aPhillips, Paul H.
856	4	2	_uhttp://www.loc.gov/catdir/enhancements/fy0739/2007028791-d.html
856	4	1	_uhttp://www.loc.gov/catdir/enhancements/fy0739/2007028791-t.html
856	4	2	_uhttp://www.loc.gov/catdir/enhancements/fy0743/2007028791-b.html
942			_cBK