000			01734cam a22001814a 4500
020			_a0131700758 (pbk.)
050	0	0	_aTX 911.5 _bCAS
245	0	0	_aCases in hospitality and tourism management /
260			_aUpper Saddle River, N.J. : _bPearson/Prentice Hall, _cc2006.
300			_aix, 117 pages : _bIllustrations ;
500			_aIncludes bibliographical references and index.
505	0		_aMenu extensions in a fast food operation -- The waitress with a nose ring -- Menu changes resulting from food delivery shortages -- The case of the excessively busy line cook -- The redesign of a school cafeteria -- The employee whose personal habits defy sanitation guidelines -- Marketing ingenuity and product development -- Vending opportunities -- The buses are coming! A management planning case study -- Rebidding the contract -- Leadership expectations at the Benson Hotel -- Labor productivity: a hotel case study -- Partnership marketing: the Forte Hotels exemplar -- Hotel recruitment in a rural environment: making lemonade from lemons -- Franchise services evaluation -- The Madison Hotel in Memphis: a case study in the creation and development of a boutique hotel -- A fresh start at the Rainbow Golf Resort -- Blue Thistle Country Club -- Work morale and motivation -- The Adirondacks: human and nature tourism partnership -- Developing Jordanian tourism products and services -- Mount Evans scenic byway: is it being loved to death? Or is this a business opportunity? -- Border tourism synergies in the north country: New York and Quebec.
650		0	_aHospitality industry - study and teaching - United States.
700	1		_aO'Halloran, Robert M.
700	1		_aJarvis, Ken.
700	1		_aAllen-Chabot, Amy.
942			_cBK
999			_c1381 _d1381