000 00526cam a2200181 a 4500
999 _c1622
_d1622
020 _a1563086247 (pbk.)
050 0 0 _aZ 711
_bREF
245 0 0 _aReference and information services :
_ban introduction /
250 _a3rd ed.
260 _aEnglewood, Colo. :
_bLibraries Unlimited,
_c2001.
300 _axxiv, 617 pages :
_bIllustrations ;
500 _aIncludes index.
650 0 _aReference services (Libraries)
650 0 _aInformation services.
700 1 _aBopp, Richard E.
700 1 _aSmith, Linda C.
942 _cBK