| 000 | 00418cam a22001454a 4500 | ||
|---|---|---|---|
| 020 | _a027368177X | ||
| 050 | 0 | 0 |
_aHF 5415.5 _bPEE |
| 100 | 1 | _aPeelen, Ed. | |
| 245 | 1 | 0 | _aCustomer relationship management / |
| 260 |
_aHarlow, England ; _aNew York : _bFT Prentice Hall, _cc2005. |
||
| 300 |
_axvi, 433 pages : _bIllustrations ; |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aCustomer relations - management. | |
| 942 |
_cBK _2lcc |
||
| 999 |
_c2123 _d2123 |
||