| 000 | 00711cam a2200181 a 4500 | ||
|---|---|---|---|
| 999 |
_c2143 _d2143 |
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| 020 | _a0471641731 | ||
| 050 | 0 | 0 |
_aHF 5415.55 _bGOR |
| 100 | 1 | _aGordon, Ian. | |
| 245 | 1 | 0 |
_aRelationship marketing : _bnew strategies, techniques, and technologies to win the customers you want and keep them forever / |
| 260 |
_aToronto : _aNew York : _bJohn Wiley & Sons Canada, Ltd., _cc1998. |
||
| 300 |
_axx, 314 pages : _bIllustrations ; |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aRelationship marketing. | |
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/bios/wiley042/98134752.html |
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/description/wiley033/98134752.html |
| 856 | 7 | _uhttp://lcweb.loc.gov/catdir/toc/98-134752.html | |
| 942 | _cBK | ||