000 00746cam a2200265 a 4500
020 _a9780815153160
020 _a0815153163
050 _aR 118
_bLEE
100 1 _aLeebov, Wendy.
245 1 0 _aTelephone skills :
_bfor professionals in health care /
260 _aBeaverton, Or. :
_bMosby-Great Performance Inc.,
_cc1995.
300 _a58 pages :
_bIllustrations ;
490 1 _aSkills development series,
500 _aIncludes index.
650 0 _aTelephone.
650 0 _aMedical personnel.
650 0 _aMisinformation.
650 1 2 _aInterpersonal Relations.
650 1 2 _aTelephone.
650 2 2 _aCommunication.
650 2 2 _aHealth Personnel.
650 2 _aHealth Occupations.
650 2 _aHealth Workforce.
942 _cBK
999 _c3598
_d3598