| 000 | 00746cam a2200265 a 4500 | ||
|---|---|---|---|
| 020 | _a9780815153160 | ||
| 020 | _a0815153163 | ||
| 050 |
_aR 118 _bLEE |
||
| 100 | 1 | _aLeebov, Wendy. | |
| 245 | 1 | 0 |
_aTelephone skills : _bfor professionals in health care / |
| 260 |
_aBeaverton, Or. : _bMosby-Great Performance Inc., _cc1995. |
||
| 300 |
_a58 pages : _bIllustrations ; |
||
| 490 | 1 | _aSkills development series, | |
| 500 | _aIncludes index. | ||
| 650 | 0 | _aTelephone. | |
| 650 | 0 | _aMedical personnel. | |
| 650 | 0 | _aMisinformation. | |
| 650 | 1 | 2 | _aInterpersonal Relations. |
| 650 | 1 | 2 | _aTelephone. |
| 650 | 2 | 2 | _aCommunication. |
| 650 | 2 | 2 | _aHealth Personnel. |
| 650 | 2 | _aHealth Occupations. | |
| 650 | 2 | _aHealth Workforce. | |
| 942 | _cBK | ||
| 999 |
_c3598 _d3598 |
||