| 000 | 00660cam a2200229 i 4500 | ||
|---|---|---|---|
| 020 | _a0070217602 | ||
| 020 | _a9780070217607 | ||
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management: _boperations, strategy, and information technology / |
| 250 | _a2nd edition. | ||
| 260 |
_aBoston : _bMcGraw-Hill, _cc1998 |
||
| 300 |
_aXXVI-613 p. : _bill, ; |
||
| 500 | _aIncludes index | ||
| 650 | 0 | _aService industries | |
| 650 | 6 | _aServices (Industrie) | |
| 650 | 7 | _aService industries | |
| 650 | 7 | _aServices | |
| 650 | 7 | _agestion d'entreprise | |
| 700 | 1 | _aFitzsimmons, James A, Fitzsimmons, Monna J. | |
| 856 | _ydownload ebook | ||
| 942 | _cBK | ||
| 999 |
_c4070 _d4070 |
||