000 00569cam a2200193Ma 4500
999 _c520
_d520
020 _a8174462678
020 _a9788174462671
020 _a8174462708
020 _a9788174462701
050 _aHF 5415.122
_bSHA
100 1 _aShanker, Ravi,
245 1 0 _aServices marketing :
_bthe Indian perspective : text and readings /
260 _aNew Delhi :
_bExcel Books,
_c�2002.
300 _axvi, 656 pages :
_bIllustrations ;
500 _aIncludes index.
650 0 _aService industries - India - marketing.
650 7 _aService industries - marketing.
942 _cBK