| 000 | 00379cam a22001457a 4500 | ||
|---|---|---|---|
| 999 |
_c525 _d525 |
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| 020 | _a8174462554 | ||
| 020 | _a9788174462558 | ||
| 050 |
_a HF 8788 _bEFF |
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| 245 | 0 | 0 |
_aEffective call center training : _bsoft skills / |
| 260 |
_aNew Delhi : _bExcel Books, _cc2001. |
||
| 300 |
_a220 pages : _bIllustrations ; |
||
| 650 | 0 | _aCall centers. | |
| 700 | _aV.J. Associates. | ||
| 942 | _cBK | ||