Understanding and managing customers /
Understanding and managing customers /
- Harlow : Financial Times Prentice Hall, c2005.
- xxi, 340 pages : Illustrations ;
Includes index.
0273685627 9780273685623
Customer services.
Customer relations - management.
HF 5415.5 / UND
Includes index.
0273685627 9780273685623
Customer services.
Customer relations - management.
HF 5415.5 / UND