Marketing management /

Kotler, Philip.

Marketing management / - 14th ed. - Upper Saddle River, N.J. : Pearson, c2013. - xxii, 679, pages. : Illustrations ;

Includes endnotes and index.

Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets.

9780273779834 0273779834


Marketing

HF 5415.13 / KOT

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