Service operations management : improving service delivery /

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Material type: Text

TextPublication details: Harlow, England ; New York : FT/Prentice Hall, c2005.Edition: 2nd edDescription: xix, 496 pages : IllustrationsISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	GIMPA Main Reference Section	HD 9980.5 JOH (Browse shelf(Opens below))	Available		52878

Includes index.

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