Managing services : using technology to create value /
Material type:
TextPublication details: Boston : McGraw-Hill/Irwin, c2003.Description: xvii, 443 pages : IllustrationsISBN: - 0072464267 (alk. paper)
- 0071194770 (international ed. : alk. paper)
- HD 9980.5Â DAV
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | GIMPA Main Reference Section | HD 9980.5 DAV (Browse shelf(Opens below)) | Available | 45416 |
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Includes bibliographical references and index.

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