Strategic planning for information systems /

Includes bibliographical references and index.

Cover -- Contents -- Series Preface -- Preface to the Third Edition -- Acknowledgements -- 1 The Evolving Role of Information Systems and Technology in Organizations: A Strategic Perspective -- Information Systems (IS) and Information Technology (IT) -- Early Views and Models of IS/IT in Organizations -- Early Views and Models: up to 1980 -- The DP and MIS Eras: The Lessons Learned -- The Three-era Model -- The Strategic Information Systems Era -- Strategic Uses of IS/IT: classification, factors for success and management implications -- Success Factors in Strategic Information Systems -- The Management Implications -- What Is an IS/IT Strategy? -- The Context for IS/IT Strategy -- Toward a Fourth Era: An Organizational IS Capability -- 2 An Overview of Business Strategy Concepts and the IS/IT Strategy Implications -- The Evolving Nature of Strategy and Strategic Planning in Organizations -- The Strategic Framework -- Strategy Implementation -- Strategy Tools and Techniques -- A Resource-based View of Strategy -- 3 Developing an IS/IT Strategy: Establishing Effective Processes -- The Evolution of the IS/IT Strategy Process: from Technology Focus to Strategic Focus -- Approaches to IS/IT Strategy Development -- Problems and Barriers -- The Environment of the IS/IT Strategy -- The Challenges of Planning Strategically for IS/IT Today -- Establishing an IS/IT Strategy Process -- Purpose and Stimuli Driving IS/IT Strategy Development -- Scope, Objectives and Expectations -- An IS/IT Strategy Framework and Approach -- Deliverables from the IS/IT Strategy Process -- 4 IS/IT Strategic Analysis: Assessing and Understanding the Current Situation -- Business Re-engineering and IS Strategy -- Understanding the Current Situation -- Interpreting the Business Strategy -- Examining the Current IS/IT Environment -- Techniques for Interpretation and Analysis -- Information Requirements to Meet the Current Business Objectives: the Use of Critical Success Factors and Balanced Scorecards -- Business Process Analysis -- Organizational Modelling -- Evaluating the Gap between Current and Required IS/IT Environments -- 5 IS/IT Strategic Analysis: Determining the Future Potential -- Aligning the IS/IT Investment Strategy to the Business -- Value Chain Analysis -- The External Value Chain (Industry Value Chain or Value System) -- Information Systems and the Value Chain -- The Internal Value Chain -- Alternative Value Configuration' Models -- The Use of Value Chain Analysis -- Natural' and Contrived' Value Chains -- Business Re-engineering and the Value Chain -- 6 Determining the Business Information Systems Strategy -- Strategic Planning Techniques and Their Relationships -- Framework in which the Tools and Techniques Can Be Used Effectively -- Identifying How IS/IT Could Impact the Strategy -- Establishing the Relative Priorities for IS/IT Investments -- Large Organizations, Multiple SBUs and their Consolidation -- 7 Managing the Applications Portfolio -- Conclusions from Various Matrices and Models -- Classifying the Applications in the Portfolio -- Generic Application Management Strategies -- Portfolio Management Principles Applied to the Application Portfolio -- Managing Application Portfolios in Multi-unit Organizations.