Understanding and managing customers /
Material type:
TextPublication details: Harlow : Financial Times Prentice Hall, c2005.Description: xxi, 340 pages : IllustrationsISBN: - 0273685627
- 9780273685623
- HF 5415.5Â UND
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | GIMPA Main Reference Section | HF 5415.5 UND (Browse shelf(Opens below)) | Available | 52900 |
Browsing GIMPA Main shelves, Shelving location: Reference Section Close shelf browser (Hides shelf browser)
| HF 5415.5 MET Successful service operations management / | HF 5415.5 PEE Customer relationship management / | HF 5415.5 SCH Service quality : research perspectives / | HF 5415.5 UND Understanding and managing customers / | HF 5415.5 UND Understanding and managing customers/ | HF 5429 BER Retail management : a strategic approach / | HF 5429 BER Retail management : a strategic approach / |
Includes index.
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