Service management: operations, strategy, and information technology /
Material type:
TextPublication details: Boston : McGraw-Hill, c1998 Edition: 2nd editionDescription: XXVI-613 p. : illISBN: - 0070217602
- 9780070217607
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | GIMPA Main Reference Section | HD 9980.5 FIT (Browse shelf(Opens below)) | Available | GIMPA659 |
Includes index

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