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Service management: operations, strategy, and information technology /

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill, c1998 Edition: 2nd editionDescription: XXVI-613 p. : illISBN:
  • 0070217602
  • 9780070217607
Subject(s): Online resources:
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Holdings
Item type Current library Call number Status Date due Barcode
Book GIMPA Main Reference Section HD 9980.5 FIT (Browse shelf(Opens below)) Available GIMPA659

Includes index

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