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	1.	Service operations management : improving service delivery / by Johnston, Robert Clark, Graham Edition: 2nd ed. Material type: Text Publication details: Harlow, England ; New York : FT/Prentice Hall, c2005 Availability: Items available for loan: GIMPA Main (1)Call number: HD 9980.5 JOH. Place hold Add to cart (remove)
	2.	Cases in manufacturing and service systems management / by Mabert, Vincent A Material type: Text Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1991 Availability: Items available for loan: GIMPA Main (1)Call number: HD 9720.5 MAB. Place hold Add to cart (remove)
	3.	Professional services : text and cases / by DeLong, Thomas Nanda, Ashish Material type: Text Publication details: Boston, Mass. : McGraw-Hill/Irwin, c2003 Online access: Click here to access online Click here to access online Availability: Items available for loan: GIMPA Main (2)Call number: HD 8038 DEL, ... Place hold Add to cart (remove)
	4.	Service management : operations, strategy, and information technology / by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 2nd ed. Material type: Text Publication details: Boston : McGraw-Hill Companies, Inc., c1998 Availability: Items available for loan: GIMPA Main (3)Call number: HD 9980.5 FIT, ... Place hold Add to cart (remove)
	5.	Service Management : Operations, Strategy, Information Technology by Bordoloi, Sanjeev Fitzsimmons, James A Fitzsimmons, Mona J Edition: 9th ed. Material type: Text Publication details: New York : McGraw-Hill Education, c2019 Availability: Items available for loan: GIMPA Main (9)Call number: HD 9980.5 BOR, ... Place hold Add to cart (remove)
	6.	Operations research / by Panneerselvam, R Edition: 2nd ed. Material type: Text Publication details: New Delhi : Prentice-Hall of India Private Limited, c2006 Availability: Items available for loan: GIMPA Main (2)Call number: T 57.6 PAN, ... Place hold Add to cart (remove)

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